Leaky practice calculator

How much is your firm losing to missed calls and slow replies?

Three numbers, 30 seconds. See a rough estimate of the revenue that may slip away each year when inquiries wait too long. No sign-up to see your number, and never any SSN, EIN or client data.

Short answer: your estimate is the number of inquiries that do not get a prompt answer, multiplied by your average client value, using example assumptions shown below the result. It is a planning estimate, not a forecast or a promise.

Estimate what slow response may cost

Your numbers

For example, 20 inquiries a month.

For example, 40 if about four in ten get a reply that fast.

Use the typical yearly fee for one new client.

Your estimate

Enter all three numbers to see an estimate.

This is an estimate based on the numbers you entered. It is not a measurement of your firm.

Example assumptions (not yet confirmed) and how the estimate is calculated

Example assumptions: we assume that about 55% of inquiries that do not get a prompt answer are lost, and that about 35% of those lost inquiries would have become clients. These are example assumptions, not measured data, and your firm may differ.

Estimate = inquiries per month × share not answered promptly × 0.55 × 0.35 × 12 months × average client value.

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The six silent leaks in a growing practice

You notice the client you lost. You rarely notice the pattern behind it, because each leak is quiet and happens before a prospect ever says no.

  1. Credibility

    A dated, slow or template website can make a strong firm look average, and referred prospects may check it before they contact you.

  2. Response

    Inquiries that sit unanswered for hours are often lost to the next firm.

  3. Reputation

    Few or out-of-date reviews can lose the comparison before your phone rings.

  4. Follow-through

    Proposals and engagement letters stay unsigned when nobody follows up while the team is busy with client work.

  5. Dormant clients

    Past clients and old leads who never hear from you again already know your firm, and no one is reaching out to them.

  6. Cash flow and billing

    Unbilled work, past-due invoices and manual billing chases take partner time away from client work.

The calculator above covers the response leak only: inquiries that do not get a prompt answer.